Breakout – CRM Management and Reporting Case Study
Economic developers often grapple with common challenges such as monitoring activities, highlighting successes, and ensuring data integrity. The County of Grande Prairie has recently adopted a new CRM, but the focus here isn’t on the specific system—it’s on the strategic decisions they’ve made to track data and enhance reporting to the Council. Join this session for an in-depth exploration of the County’s initiatives in this area, as they share their approach to collecting data, managing clients and reporting.
About the Speaker
Jordan Tidey
Jordan Tidey
Jordan Tidey MBA, MSc, is the Director of Economic Development with the County of Grande Prairie. Over his 10-year career in Economic Development he has worked across Canada both as a Consultant and Economic Practitioner in urban and rural communities. Jordan’s projects have often included implementing technology solutions to collecting data and reporting the value proposition and return on investment in Economic Development.
